FREE SHIPPING ON ORDERS OVER $50 IN U.S

FAQ

HOW DOES PRICE MATCH GUARANTEE WORK?

We'll match the product prices of key online and local competitors (USA only). European Horse Tack is committed to providing the best prices, every day.  So if you find a lower price from an online retailer on an identical, in-stock product, tell us and we'll match it.*

* The following limitations apply:

  • The item must be identical, (i.e., size, model, quantity, brand, color)
  • The item must be in-stock at the online retailer's website and on/We will price match one item per customer per day
  • We will not offer rain-checks for items that are not currently in stock

      • * Sorry But We Don't Match:


    • Prices from, or on behalf of third-party sellers
    • Discounts applied in checkout
    • Offers advertised as percentage off or dollar off (e.g., "15% off" or "$5 off")
    • Auctions prices or those requiring memberships
    • Prices that cannot be determined independent of other items, e.g., fees, shipping charges
    • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
    • Prices that require a minimum quantity purchase
    • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
    • Damaged, used, or refurbished items
    • Price errors
    • No price matches to other retailers for prices shown from Thanksgiving Day through Cyber-Monday

        • HOW DO I PLACE AN ORDER?

        Add the selected item to your cart through the button ‘Add to Cart’.

        You may then continue shopping and add further items to your cart or you may proceed directly to the checkout window.

        At the checkout window input your shipping details.

        If you already have an account with us log in using your email ID and password. Your stored information will automatically be applied.

        Finally, select the delivery and payment method to complete your order. You will receive a confirmation email with your order number and order details.

        HOW DO I KNOW IF THE PRODUCT FITS MY SIZE?

        All relevant sizing details are available on our sizing page. Please be sure to take your measurements and consult our Size Chart prior to completing your order to ensure the correct fit.

        If you cannot find your size in the standard size models listed in our Size Chart, custom sizing is available on all Tall Boot models to fit your specific measurements.  For more information regarding custom sizing, please email us at info@europeanhorsetack.com.

        CAN I ORDER OVER THE PHONE OR BY EMAIL?

        We prefer that you directly order your product through our online store using your PC, tablet or smartphone.  However, where there are special options not available for selection on the website, we are happy to take your orders over the phone.

        HOW DO I PAY FOR MY ORDER?

        For your convenience, we accept most credit cards including VISA, MasterCard, AMEX, and Discover.

        We use at least 128-Bit SSL Encryption on pages where private information can be entered, such as credit cards, and we have our systems automatically tested weekly by 3rd Party PCI Scanning and Security Verification Providers to ensure the highest possible security.

        Your debit or credit card will be pre-authorized at the time your order is submitted. The funds will be held by your bank, which may affect your account balance. European Horse Tack is not responsible for overdraft fees.

        HOW CAN I TRACK THE STATUS AND HISTORY OF MY ORDER?

        You can track all your orders once you log in to your account using the same credentials you used to create the order.

        If you already have an account with us, your order history and status will be automatically updated in your account.

        CAN I CANCEL/MODIFY MY ORDER?

        If the order hasn’t been shipped yet, we will cancel or modify the order for you.

        Once an order is placed you can only cancel or modify an order by emailing us at info@europeanhorsetack.com along with your order details.

        WHEN CAN I EXPECT TO RECEIVE MY ORDER?

        Please allow a minimum of 8-10 weeks for delivery.  Custom items take an average of 12-14 weeks.  For additional details please go to Shipping & Delivery.

        Sizing

        PIONEER TALL BOOT SIZE CHART

        European Horse Tack is the Only Official USA Agent of Pioneer, and the Only USA Agent that is fully trained and certified by Pioneer in Italy.

        The Sizing Charts below and Listed Prices are for standard size boots only.  If you cannot find your size in the Sizing Charts, we can manufacture any boot to your specific measurement as a “Custom Boot.”  For “Custom Boots,” please request a phone consultation for sizing and price. 

        BOOT MODELS: 02015 

        Size Mouth Width Calf Width Height Size
        UK/US XS S M L XL XS S M L XL Standard Tall
        35 (US 5) 28.6 30.1 31.6 33.1 34.6 29.6 31.1 32.6 34.1 35.6 42.5 45.5
        36 (US 6) 29.3 30.8 32.3 33.8 35.3 30.3 31.8 33.3 34.8 36.3 43.0 46.0
        37 (US 7) 30.0 31.5 33.0 34.5 36.0 31.0 32.5 34.0 35.5 37.0 43.5 46.5
        38 (US 8) 30.7 32.2 33.7 35.2 36.7 31.7 33.2 34.7 36.2 37.7 44.5 47.5
        39 (US 9) 31.4 32.9 34.4 35.9 37.4 32.4 33.8 35.4 36.9 38.4 45.5 48.5
        40(US 10) 32.1 33.6 35.1 36.6 38.1 33.1 34.6 36.1 37.6 39.1 46.0 49
        41 (US 11) 32.8 34.3 35.8 37.3 38.8 33.8 35.3 36.8 38.3 39.8 46.5 49.5
        42 (US 12) 33.5 35.0 36.5 38.0 39.5 34.5 36.0 37.5 39.0 40.5 47.0 50
        43 (US 13) 34.2 35.7 37.2 38.7 40.2 35.2 36.7 38.2 39.7 41.2 48.0 51
        44(US 14) 34.9 36.4 37.9 39.4 40.9 35.9 37.4 38.9 40.4 41.9 48.5 51.5
        45 (US 15) 35.6 37.1 38.6 40.1 41.6 36.6 38.1 39.6 41.1 42.6 49 52
        46(US 16) 36.3 37.8 39.3 40.8 42.3 37.3 38.8 40.03 41.8 43.3 49.5 52.5

        Boot models with Elastic Gussets have a variance of 1-2 cm, so please adjust sizing to your preference for fit (looser or tighter fit) . For more details feel free to contact us at : info@europeanhorsetack.com

        BOOT MODELS: 02016 - 02018 

        Size Mouth Width Calf Width Height Size
        UK/US XS S M L XL XXL XS S M L XL XXL Standard Tall
        35 (US 5) 28.6 30.1 31.6 33.1 34.6 36.1 29.6 31.1 32.6 34.1 35.6 37.1 42.5 45.5
        36 (US 6) 29.3 30.8 32.3 33.8 35.3 36.8 30.3 31.8 33.3 34.8 36.3 37.8 43.0 46.0
        37 (US 7) 30.0 31.5 33.0 34.5 36.0 37.5 31.0 32.5 34.0 35.5 37.0 38.5 43.5 46.5
        38 (US 8) 30.7 32.2 33.7 35.2 36.7 38.2 31.7 33.2 34.7 36.2 37.7 39.2 44.5 47.5
        39 (US 9) 31.4 32.9 34.4 35.9 37.4 38.9 32.4 33.8 35.4 36.9 38.4 39.9 45.5 48.5
        40 (US 10) 32.1 33.6 35.1 36.6 38.1 39.6 33.1 34.6 36.1 37.6 39.1 40.6 46.0 49
        41 (US 11) 32.8 34.3 35.8 37.3 38.8 40.3 33.8 35.3 36.8 38.3 39.8 41.3 46.5 49.5
        42 (US 12) 33.5 35.0 36.5 38.0 39.5 41.0 34.5 36.0 37.5 39.0 40.5 42.0 47.0 50
        43 (US 13) 34.2 35.7 37.2 38.7 40.2 41.7 35.2 36.7 38.2 39.7 41.2 42.7 48.0 51
        44(US 14) 34.9 36.4 37.9 39.4 40.9 42.4 35.9 37.4 38.9 40.4 41.9 43.4 48.5 51.5
        45 (US 15) 35.6 37.1 38.6 40.1 41.6 43.1 36.6 38.1 39.6 41.1 42.6 44.1 49 52
        46(US 16) 36.3 37.8 39.3 40.8 42.3 43.8 37.3 38.8 40.03 41.8 43.3 44.8 49.5 52.5

        Boot models with Elastic Gussets have a variance of 1-2 cm, so please adjust sizing to your preference for fit (looser or tighter fit). For more details feel free to contact us at: info@europeanhorsetack.com

        BOOT MODELS: 02009 

        Size Mouth Width Calf Width Height Size
        UK/US S M L S M L Standard Tall
        35 (US 5) 27.6 29.6 31.6 28.7 31.1 33.1 42.5 45.5
        36 (US 6) 28.3 30.3 32.3 29.4 31.8 33.8 43.0 46.0
        37 (US 7) 29.0 31.0 33.0 30.0 32.5 34.5 43.5 46.5
        38 (US 8) 29.6 31.6 33.6 31.1 33.1 35.1 44.5 47.5
        39 (US 9) 30.3 32.3 34.3 32.4 33.8 35.8 45.5 48.5
        40 (US 10) 30.9 32.9 34.9 33.1 34.4 36.4 46.0 49
        41 (US 11) 31.6 33.6 35.6 33.8 35.1 37.1 46.5 49.5
        42 (US 12) 32.3 34.3 36.3 34.4 35.8 37.8 47.0 50
        43 (US 13) 32.9 34.9 36.9 35.1 36.4 38.4 48.0 51
        44(US 14) 33.6 35.6 37.6 35.7 37.1 39.1 48.5 51.5
        45 (US 15) 34.2 36.2 38.2 36.4 37.7 39.7 49 52
        46(US 16) 34.8 36.8 38.8 37.0 38.3 40.3 51.5 53.5

        Boot models with Elastic Gussets have a variance of 1-2 cm, so please adjust sizing to your preference for fit (looser or tighter flt) . For more details feel free to contact us at: info@europeanhorsetack.com

        BOOT MODELS: 02005 - 02013 - 02017

        Size Mouth Width Calf Width Height Size
        UK/US XS S M L XL XS S M L XL Standard Tall X-Tall
        35 (US 5) 28.6 30.1 31.6 33.1 34.6 29.6 31.1 32.6 34.1 35.6 40.6 42.6 44.6
        36 (US 6) 29.3 30.8 32.3 33.8 35.3 30.3 31.8 33.3 34.8 36.3 41.3 43.3 45.3
        37 (US 7) 30.0 31.5 33.0 34.5 36.0 31.0 32.5 34.0 35.5 37.0 42.0 44.0 46.0
        38 (US 8) 30.7 32.2 33.7 35.2 36.7 31.7 33.2 34.7 36.2 37.7 42.7 44.7 46.7
        39 (US 9) 31.4 32.9 34.4 35.9 37.4 32.4 33.8 35.4 36.9 38.4 43.4 45.4 47.4
        40 (US 10) 32.1 33.6 35.1 36.6 38.1 33.1 34.6 36.1 37.6 39.1 44.1 46.1 48.1
        41 (US 11) 32.8 34.3 35.8 37.3 38.8 33.8 35.3 36.8 38.3 39.8 44.8 46.8 48.8
        42 (US 12) 33.5 35.0 36.5 38.0 39.5 34.5 36.0 37.5 39.0 40.5 45.5 47.5 49.5
        43 (US 13) 34.2 35.7 37.2 38.7 40.2 35.2 36.7 38.2 39.7 41.2 46.2 48.2 50.2
        44 (US 14) 34.9 36.4 37.9 39.4 40.9 35.9 37.4 38.9 40.4 41.9 46.9 48.9 50.9
        45 (US 15) 35.6 37.1 38.6 40.1 41.6 36.6 38.1 39.6 41.1 42.6 47.6 49.6 51.6
        46 (US 16) 36.3 37.8 39.3 40.8 42.3 37.3 38.8 40.03 41.8 43.3 48.3 50.3 52.3

        All Calf Width and Height measurements are in Centimeters (1cm= 0,39 inches)

        CUSTOM SIZING - If you cannot find your specific size in the Size Chart above, we offer custom sizing options on all Tall Boot models. Please go to our How to Order page for instructions and to send us your custom measurements.

        PIONEER MINI CHAP SIZE CHART

        MINI CHAP MODEL: GERAS - 00102E

        All Sizes in Centimeters XXS XS S M L XL
        Calf Width 29 31 33 35 37 39
        Height Size 35 36 37 38 39 40

        MINI CHAP MODEL: NEMESI - 00102F / MORFEO - 00102FSW

        All Sizes in Centimeters XXS XS S M L XL
        Calf Width 24 26 28 30 32 34
        Height Size Standard 36 37 38 39 40 41
        Height Size Tall 39 40 41 43 44 45

        MINI CHAP MODEL: ILIZIA / DIONISIO - 00102L

        All Sizes in Centimeters S M L XL
        Calf Width 29 31 33 35
        Height Size 39 41 44 45

        MINI CHAP MODEL: NIKE - 00102Z

        All Sizes in Centimeters S M L XL
        Calf Width 28.5 30 31.5 33
        Height Size Standard 38 39 40 41
        Height Size Tall 41 42 43 44

        MINI CHAP MODEL: NYX - 00102M

        All Sizes in Centimeters S M L XL
        Calf Width 30 32 34 36
        Height Size 39 41 43 45
        MeasureGuide

        To measure your leg for a Tall Riding Boot follow these 3 easy steps:

        Step 1 - Foot Size

        Select your Standard UK/European or U.S. foot size. All boots are Unisex sized.

        In case you normally wear half a size, we recommend going up towards the nearest full size for an optimal fit.

        Step 2 – Mouth Size

        In a standing position with feet flat to the floor, leg straight, have a friend measure the circumference right under your knee, at the center of the knee crease. Remember to wear your normal riding legwear (pants and socks) and measure both legs.

        Step 3 - Calf Size

        In a standing position with feet flat to the floor, have a friend measure the widest part of your calf. Remember to wear your normal riding legwear (pants and socks) and measure both calf muscles as the measurements may differ.

        Not all calf widths are available for each boot model. Please check the boot model against the Pioneer Size Chart for an accurate fit.

        For boots that feature an elastic band, there is a 1-2 cm calf width variation. When measuring for those models, take 1cm off the calf measurement for an optimal fit.

        Step 4 - Height Size

        In a standing position, with bare feet and a slightly bent knee whilst keeping your feet flat to the floor, have a friend measure from the bottom of your heel to the center of the knee crease.

        Note (Check Model Numbers):  Not all calf widths and heights are available for each boot model. Please check the boot model against Pioneer Size Chart for an accurate fit.

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